"For every nine people who denounce innovation, only one will encourage it. For every nine people who do things the way they have always been done, only one will ever wonder if there is a better way. For every nine people, who stand in line in front of a locked building, only one will ever come around and check the back door. Our progress as a species rests squarely on the shoulders of that tenth person." -Anonymous
as seen in Hotel Business, June 21, 2011 (advertisement by www.bitac.net)